As holiday home owners we have a number of responsibilities to ensure guest health and safety. The annual gas check, visit from the chimney sweep, Portable Appliance Testing (PAT), electrical safety checks and fire risk assessments are all part of our health and safety ‘to do’ check list. Perhaps less well known, but one that […]
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Staycations in the UK are not new. They are easier, more convenient and increasingly cheaper than heading overseas. It is therefore not surprising that a number of people choose to explore what is on their doorstep and holiday at home. UK holidays are particularly popular with families. Taking children on long flights can be both […]
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As us owners are all too aware there are a number of ways that we can get scammed, but fraudsters are targeting our guests too. Fortunately, as owners, there are a few simple steps we can take to make it much harder for the fraudsters whilst at the same time making life safer and easier […]
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We all love receiving a glowing review, but on the flip side, as holiday home owners we also need to be prepared to accept and handle complaints. Hopefully these will be few and far between, but a holiday house is no different from any other house and invariably things will occasionally break or go wrong. […]
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Customer standards within the holiday rental market have risen considerably in recent years. This, combined with the online review culture of many booking sites, means that holiday cottage owners are having to up their game. We are having to continuously think of new and innovative ways to ensure guests have a happy holiday. One of […]
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An owner notified us of the elaborate telephone scam outlined below back in 2014. Whilst this is a few years old now, there are many similar scams doing the rounds today which have the potential to cost cottage owners significantly. Please take a moment to read up about this scam, just incase you are ever […]
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Whilst the steady increase in people choosing to holiday in the UK is good news for holiday cottage owners, on the flip side, it has resulted in more people investing in holiday lets. The influx of new properties has made the UK holiday rental market increasingly competitive. Holidaymakers are therefore able to shop around for […]
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It is now taken for granted that guests will be able to access WiFi whilst on holiday. Whilst going away is often about ‘getting away from it all’, for a lot of guests, watching a box set, surfing their social media feed, or Googling the latest football results is all part of creating some downtime. […]
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