We all love receiving a glowing review, but on the flip side, as holiday home owners we also need to be prepared to accept and handle complaints. Hopefully these will be few and far between, but a holiday house is no different from any other house and invariably things will occasionally break or go wrong. […]
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Customer standards within the holiday rental market have risen considerably in recent years. This, combined with the online review culture of many booking sites, means that holiday cottage owners are having to up their game. We are having to continuously think of new and innovative ways to ensure guests have a happy holiday. One of […]
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An owner notified us of the elaborate telephone scam outlined below back in 2014. Whilst this is a few years old now, there are many similar scams doing the rounds today which have the potential to cost cottage owners significantly. Please take a moment to read up about this scam, just incase you are ever […]
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Whilst the steady increase in people choosing to holiday in the UK is good news for holiday cottage owners, on the flip side, it has resulted in more people investing in holiday lets. The influx of new properties has made the UK holiday rental market increasingly competitive. Holidaymakers are therefore able to shop around for […]
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2012 saw an increase in property owners renting out their homes to people visiting for the Olympics. This trend has continued. A good number of home owners in the UK are prepared to pack up their things and rent out their homes for a few weeks of the year as a way of making some […]
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It is now taken for granted that guests will be able to access WiFi whilst on holiday. Whilst going away is often about ‘getting away from it all’, for a lot of guests, watching a box set, surfing their social media feed, or Googling the latest football results is all part of creating some downtime. […]
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If you have just bought a holiday cottage, or have finished renovating your own outbuildings as holiday lets, it is likely that you will be busy planning how to make your new property cosy and welcoming for guests. But where do you start? You might be thinking paint colour charts and curtain samples, or deliberating […]
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At one point or the other, many of us have thought about finding the perfect holiday bolthole that we can escape to year after year. The ideal coastal holiday apartment, or peaceful countryside retreat, perfect for relaxed weekends away or a long summer getaway. Or some of us have thought of cashing in on the […]
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With more and more people choosing to holiday at home, the demand for self-catering accommodation in the UK has received a considerable boost. The holiday market has also seen a change in consumer booking habits. People are increasingly looking for short breaks, they are leaving booking to the last minute and in general, they are […]
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Twenty five years ago, before the days of the internet, holiday cottages were booked from a brochure with just a single photo the size of a postage stamp. The only gauge of quality that potential holiday-makers had to go on was a subjective star-rating system and a short description of the property. However, times have […]
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