Information for property managers and owners

Category : Owner Information

Making Your Holiday Home Cyclist Friendly

Cycling is a thriving pastime in Britain. Bradley Wiggins’ knighthood, Britain’s success at the 2012 Olympics, the 2014 Tour de France stages in Yorkshire, and the UCI Mountain Biking World Cup races held on British trails are all testament to the fact that we love getting around on two wheels. Savvy cottage owners are tapping […]

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How to Get Repeat Bookings for Your Holiday Cottage

Man handing over keys to couple

We all love getting bookings, especially direct ones! However, there is something extra special about repeat bookings. Apart from the warm happy glow we feel knowing that someone enjoyed their last holiday with you so much that they want to come and stay again, repeat bookings are cheaper and less time consuming. The guests know […]

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Holiday Cottage Owners: How to handle complaints

Three cartoon faces, a green one smiling, a neutral expression on yellow one and a red face frowning

We all love receiving a glowing review, but on the flip side, as holiday home owners we also need to be prepared to accept and handle complaints. Hopefully these will be few and far between, but a holiday house is no different from any other house and invariably things will occasionally break or go wrong. […]

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Get your guests holiday off to a flying start

Family arriving at a holiday home

Customer standards within the holiday rental market have risen considerably in recent years. This, combined with the online review culture of many booking sites, means that holiday cottage owners are having to up their game. We are having to continuously think of new and innovative ways to ensure guests have a happy holiday. One of […]

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Cottage Owners: Beware of Telephone Scammers

phone with 'warning scammer calling' on the screen

Whilst the scam we talk about in this article is now a few years old, there are many similar scams that are still doing the rounds which have the potential to cost cottage owners significantly. Please take a moment to read up about this scam, just incase you are ever caught off-guard by a similar […]

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Cutting the costs of running a holiday home without compromising on quality

Expenses sign being cut in half

Whilst the steady increase in people choosing to holiday in the UK is good news for holiday cottage owners, on the flip side, it has resulted in more people investing in holiday lets. The influx of new properties has made the UK holiday rental market increasingly competitive. Holidaymakers are therefore able to shop around for […]

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Wi-Fi or Not? The Risks and Benefits of Offering Internet in your Holiday Home

Person holding an iPhone displaying the wifi signal

It is now taken for granted that guests will be able to access WiFi whilst on holiday. Whilst going away is often about ‘getting away from it all’, for a lot of guests, watching a box set, surfing their social media feed, or Googling the latest football results is all part of creating some downtime. […]

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A guide to setting up your holiday cottage

Paper sign with 'Things to Consider' written on

If you have just bought a holiday cottage, or have finished renovating your own outbuildings as holiday lets, it is likely that you will be busy planning how to make your new property cosy and welcoming for guests. But where do you start? You might be thinking paint colour charts and curtain samples, or deliberating […]

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5 key questions to ask yourself before buying a holiday cottage

Cottage drawn in the sand on a beach

At one point or the other, many of us have thought about finding the perfect holiday bolthole that we can escape to year after year. The ideal coastal holiday apartment, or peaceful countryside retreat, perfect for relaxed weekends away or a long summer getaway. Or some of us have thought of cashing in on the […]

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Holiday rental photography tips for the perfect listing

Lady taking a picture in bright sunshine of a field of sunflowers

Twenty five years ago, before the days of the internet, holiday cottages were booked from a brochure with just a single photo the size of a postage stamp. The only gauge of quality that potential holiday-makers had to go on was a subjective star-rating system and a short description of the property. However, times have […]

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