Author Archives: Hannah Sinfield

Holiday Cottage Owners: How to handle complaints

Three cartoon faces, a green one smiling, a neutral expression on yellow one and a red face frowning

We all love receiving a glowing review, but on the flip side, as holiday home owners we also need to be prepared to accept and handle complaints. Hopefully these will be few and far between, but a holiday house is no different from any other house and invariably things will occasionally break or go wrong. […]

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Get your guests holiday off to a flying start

Family arriving at a holiday home

Customer standards within the holiday rental market have risen considerably in recent years. This, combined with the online review culture of many booking sites, means that holiday cottage owners are having to up their game. We are having to continuously think of new and innovative ways to ensure guests have a happy holiday. One of […]

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5 key questions to ask yourself before buying a holiday cottage

Cottage drawn in the sand on a beach

At one point or the other, many of us have thought about finding the perfect holiday bolthole that we can escape to year after year. The ideal coastal holiday apartment, or peaceful countryside retreat, perfect for relaxed weekends away or a long summer getaway. Or some of us have thought of cashing in on the […]

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