Author Archives: Hannah Sinfield

Do you need a music and film licence for your holiday home?

Like many regulations, it can be difficult to find information specifically aimed at the holiday rental market. The regulations surrounding whether or not you need a licence to play and supply films and music are no exception. This has left holiday home owners confused as to whether they need to buy licences for their guests to play […]

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Legionnaires’ disease: Your responsibilities as a holiday cottage owner

Magnifying glass with Legionnaires' Disease written in the middle

As holiday home owners we have a number of responsibilities to ensure guest health and safety. The annual gas check, visit from the chimney sweep, Portable Appliance Testing (PAT), electrical safety checks and fire risk assessments are all part of our health and safety ‘to do’ check list. Perhaps less well known, but one that […]

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Photos sell holiday cottages. Are yours working hard enough for you?

It seems that sometimes, owners can underestimate the importance that photos play in ‘selling’ their cottages. We see a diverse range of photos on our adverts and, there is no doubt, that adverts showing a good selection of high quality photographs, reap the rewards in terms of increased enquiry levels and bookings. If you have […]

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Holiday Cottage Owners: How to handle complaints

Three cartoon faces, a green one smiling, a neutral expression on yellow one and a red face frowning

We all love receiving a glowing review, but on the flip side, as holiday home owners we also need to be prepared to accept and handle complaints. Hopefully these will be few and far between, but a holiday house is no different from any other house and invariably things will occasionally break or go wrong. […]

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Get your guests holiday off to a flying start

Family arriving at a holiday home

Customer standards within the holiday rental market have risen considerably in recent years. This, combined with the online review culture of many booking sites, means that holiday cottage owners are having to up their game. We are having to continuously think of new and innovative ways to ensure guests have a happy holiday. One of […]

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5 key questions to ask yourself before buying a holiday cottage

Cottage drawn in the sand on a beach

At one point or the other, many of us have thought about finding the perfect holiday bolthole that we can escape to year after year. The ideal coastal holiday apartment, or peaceful countryside retreat, perfect for relaxed weekends away or a long summer getaway. Or some of us have thought of cashing in on the […]

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